OpenNow Technical Requirements and Support

OpenNow Technical Requirements:

Internet Requirements: You will need access to a computer and internet to complete all course work. Cengage works best with the following system requirements:

• Operating systems
  • Windows XP Home Edition 2002 SP2, XP Pro 2002, Vista Home Premium, Windows 7, Windows 8
  • Mac OS X 10.7 Lion, 10.8 Mountain Lion, 10.9 Mavericks
• Browsers
  • Firefox 25+
  • Internet Explorer 9, 10, 11 (desktop version)
  • Google Chrome 31+
  • Safari 5.x, 6.x, 7.x (Mac)
• Plug-ins
  • Flash 11+
  • Java SE6, SE7
  • Quicktime 7.7+

Cengage/OpenNow Technical Support:

• Submit a Support Case via the Cengage Technical Support link found under the “Course Documents and Information” Module in this course.
• Call Anytime: 1-800-354-9706
• For Chat Support and Online Self-Help, visit com/support to get started!
• If you would rather hop on a zoom to explain your issue, please go to calendly.com/derek-ginn/tech-hour  Links to an external site.. A Customer Success Manager can offer tech hours on Tuesday's and Thursday's at 9am, 1pm, and 5pm EST.